Wednesday, December 11, 2019

7 things that make great bosses unforgettable

7 things that make great bosses unforgettable7 things that make great bosses unforgettableSix times Google has topped Fortune magazines list of the100 Best Companies to Work For. fruchtwein people assume that Google tops the list because of their great benefits and all of the fun and perks that they pack into the Googleplex. But thats just part of the equation.Google knows that people dont leave companies they leave bosses. But unlike most companies, who wait around hoping for the right bosses to come along, Google builds each Googler the boss of their dreams.Their people analytics kollektiv starts by researching the qualities that make managers greatat Google. behauptung managers arent just high performers, they receive high marks for their leadership from the people that report to them. Theyre the managers everyone wants to work for.Next Google built a training program that teaches every manager how to embrace these qualities. Once managers complete the program, Google measures the ir behavior to ensure that theyre making improvements and morphing into managers that Googlers want to work for.Google is building bosses that are so good, theyre unforgettable. And why do they do it? In the words of Laszlo Bock, Googles SVP of People Operations, Our best managers have teams that perform better, are retained better, are happier - they do everything better.Indeed they do. Unforgettable bosses change us for the better. They binnensee more in us than we see in ourselves, and they help us learn to see it too. They dream big and show us all the great things we can accomplish.When I ask audiences to describe the best and worst boss they have ever worked for, people inevitably ignore innate characteristics (intelligence, extraversion, attractiveness, and so on) and instead focus on qualities that are completely under the bosss control, such as passion, insight, and honesty.Googles program isnt the only way to become a boss people want to work for. Any of us can study the unique qualities of unforgettable bosses to learn valuable skills and inspire people.1. Great bosses are passionate, first and foremostFew things are more demotivating than a boss who is bored with his or her life and job. If the boss doesnt care, why should anybody else? Unforgettable bosses are passionate about what they do.They believe in what theyre trying to accomplish, and they have fun doing it. This makes everyone else want to join the ride.2. They sacrifice themselves for their peopleSome bosses will throw their people under the bus without a second thought great bosses pull their people from the buss path before theyre in danger. They coach, and they move obstacles out of the way, even if their people put those obstacles there in the first place.Sometimes, they clean up messes their people never even knew they made. And, if they cant stop the bus, theyll jump out in front of it and take the hit themselves.3. Great bosses play chess notlage checkersThink about the differenc e. In checkers, all the pieces are basically the same. Thats a poor model for leadership because nobody wants to feel like a faceless cog in the proverbial wheel. In chess, on the other hand, each piece has a unique role, unique abilities, and unique limitations.Unforgettable bosses are like great chess masters. They recognize whats unique about each member of their team. They know their strengths, weaknesses, likes, and dislikes, and they use these insights to draw the very best from each individual.4. They are who they are, all the timeThey dont lie to cover up their mistakes, and they dont make false promises. Their people dont have to exert energy trying to figure out their motives or predicting what theyre going to do next.Equally as important, they dont hide things they have the freedom to disclose. Instead of hoarding information and being secretive to boost their own power, they share information and knowledge generously.5. A great boss is a port in a stormThey dont get ratt led, even when everything is going haywire. Under immense pressure, they act like Eugene Kranz, flight director for the Apollo 13 mission. In the moments after the explosion, when death looked certain and panic seemed like the only option, Kranz kept his cool, saying, Okay, now, lets everybody keep cool. Lets solve the problem, but lets not make it any worse by guessing.In those initial moments, he had no idea how they were going to get the astronauts home, but, as he later explained, you do not pass uncertainty down to your team members.People whove worked for an unforgettable boss often look back later and marvel at their coolness under pressure. Thats why, 45 years after Apollo 13, people are still talking about Eugene Kranz and his leadership during that crisis.6. Unforgettable bosses are human, and they arent afraid to show itTheyre personable and easy to relate to. Theyre warm. They realize that people have emotions, and they arent afraid to express their own.They relate to th eir people as a person first and a boss second. On the other hand, they know how to keep their emotions in check when the situation calls for it.7. Their work is truly a team effort, and their people feel accomplished when group goals are metSince these bosses dont believe they are above anyone or anything, they openly address their mistakes so that everyone can learn from them. Their modesty sets a tone of humility and strength that everyone else follows.8. Bringing it all togetherFor many unforgettable bosses at Google and elsewhere, things clicked once they stopped thinking about what their people could do for them and started thinking about what they could do to help their people succeed.Inspire. Teach. Protect. Remove obstacles. Be human. If you cultivate these characteristics, youll become the unforgettable boss that your people will remember for the rest of their careers.Travis Bradberry is the coauthor of Emotional Intelligence 2.0 and the cofounder of TalentSmart.This artic le originally appeared onLinkedIn.7 things that make great bosses unforgettableSix times Google has topped Fortune magazines list of the100 Best Companies to Work For. Most people assume that Google tops the list because of their great benefits and all of the fun and perks that they pack into the Googleplex. But thats just part of the equation.Google knows that people dont leave companies they leave bosses. But unlike most companies, who wait around hoping for the right bosses to come along, Google builds each Googler the boss of their dreams.Their people analytics team starts by researching the qualities that make managers greatat Google. These managers arent just high performers, they receive high marks for their leadership from the people that report to them. Theyre the managers everyone wants to work for.Next Google built a training program that teaches every manager how to embrace these qualities. Once managers complete the program, Google measures their behavior to ensure that theyre making improvements and morphing into managers that Googlers want to work for.Google is building bosses that are so good, theyre unforgettable. And why do they do it? In the words of Laszlo Bock, Googles SVP of People Operations, Our best managers have teams that perform better, are retained better, are happier - they do everything better.Indeed they do. Unforgettable bosses change us for the better. They see more in us than we see in ourselves, and they help us learn to see it too. They dream big and show us all the great things we can accomplish.When I ask audiences to describe the best and worst boss they have ever worked for, people inevitably ignore innate characteristics (intelligence, extraversion, attractiveness, and so on) and instead focus on qualities that are completely under the bosss control, such as passion, insight, and honesty.Googles program isnt the only way to become a boss people want to work for. Any of us can study the unique qualities of unforgettabl e bosses to learn valuable skills and inspire people.1. Great bosses are passionate, first and foremostFew things are more demotivating than a boss who is bored with his or her life and job. If the boss doesnt care, why should anybody else? Unforgettable bosses are passionate about what they do.They believe in what theyre trying to accomplish, and they have fun doing it. This makes everyone else want to join the ride.2. They sacrifice themselves for their peopleSome bosses will throw their people under the bus without a second thought great bosses pull their people from the buss path before theyre in danger. They coach, and they move obstacles out of the way, even if their people put those obstacles there in the first place.Sometimes, they clean up messes their people never even knew they made. And, if they cant stop the bus, theyll jump out in front of it and take the hit themselves.3. Great bosses play chess not checkersThink about the difference. In checkers, all the pieces are b asically the same. Thats a poor model for leadership because nobody wants to feel like a faceless cog in the proverbial wheel. In chess, on the other hand, each piece has a unique role, unique abilities, and unique limitations.Unforgettable bosses are like great chess masters. They recognize whats unique about each member of their team. They know their strengths, weaknesses, likes, and dislikes, and they use these insights to draw the very best from each individual.4. They are who they are, all the timeThey dont lie to cover up their mistakes, and they dont make false promises. Their people dont have to exert energy trying to figure out their motives or predicting what theyre going to do next.Equally as important, they dont hide things they have the freedom to disclose. Instead of hoarding information and being secretive to boost their own power, they share information and knowledge generously.5. A great boss is a port in a stormThey dont get rattled, even when everything is going h aywire. Under immense pressure, they act like Eugene Kranz, flight director for the Apollo 13 mission. In the moments after the explosion, when death looked certain and panic seemed like the only option, Kranz kept his cool, saying, Okay, now, lets everybody keep cool. Lets solve the problem, but lets not make it any worse by guessing.In those initial moments, he had no idea how they were going to get the astronauts home, but, as he later explained, you do not pass uncertainty down to your team members.People whove worked for an unforgettable boss often look back later and marvel at their coolness under pressure. Thats why, 45 years after Apollo 13, people are still talking about Eugene Kranz and his leadership during that crisis.6. Unforgettable bosses are human, and they arent afraid to show itTheyre personable and easy to relate to. Theyre warm. They realize that people have emotions, and they arent afraid to express their own.They relate to their people as a person first and a b oss second. On the other hand, they know how to keep their emotions in check when the situation calls for it.7. Their work is truly a team effort, and their people feel accomplished when group goals are metSince these bosses dont believe they are above anyone or anything, they openly address their mistakes so that everyone can learn from them. Their modesty sets a tone of humility and strength that everyone else follows.8. Bringing it all togetherFor many unforgettable bosses at Google and elsewhere, things clicked once they stopped thinking about what their people could do for them and started thinking about what they could do to help their people succeed.Inspire. Teach. Protect. Remove obstacles. Be human. If you cultivate these characteristics, youll become the unforgettable boss that your people will remember for the rest of their careers.Travis Bradberry is the coauthor of Emotional Intelligence 2.0 and the cofounder of TalentSmart.This article originally appeared onLinkedIn.

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